Managing your Scheme

Seven easy steps - our online system makes the whole process really simple for you to administer from start to finish

  1. Employer Registration
    Contact our helpdesk team on 0800 458 7929 to discuss your requirements. We’ll then set up your bespoke scheme based on your needs.
  2. Promotion
    We’ll help you spread the word, delivering a free marketing campaigning that suits your business. Co-operative Flexible Benefits recommend that Employers run schemes on a periodic basis (for example once or twice a year) with schemes lasting for 3-4 weeks, to ensure your Cycle to Work scheme makes an impact with your employees,
  3. Product Selection
    Employees sign up to the scheme online and choose the bike and safety accessories they want. They can visit one of Halfords nationwide stores.
  4. Application
    Employees use the Co-operative Flexible Benefits secure website to select a Letter of Collection (LoC) for their chosen amount to cover the value of the bike and safety accessories they require. They will then complete a Hire Agreement, which is passed to your Human Resources team for approval.
  5. Collection
    Employee Letters of Collection are issued within a week of the closure of the scheme. Employees redeem their LoC at their local Halfords store against their chosen bike and accessories. 97% of the population lives within 30 minutes of a Halfords store (440+ stores nationwide open every day of the year except Christmas Day). Every bike is collected in ready to ride condition: assembled, safety checked and fitted to the user by Cytech trained Halfords staff – the nationally recognised cycle industry accreditation.
  6. Reconciliation
    Employee Letters of Collection are issued within a week of the closure of the scheme.
    Co-operative Flexible Benefits will invoice the organisation at the same time as Letters of Collection are issued to employees so they do not experience a delay collecting their bike. Our system delivers the information that payroll teams require to make the salary sacrifice deductions.
  7. Transfer of Ownership
    At the end of the Hire Term, employers may choose to transfer ownership of the equipment to the employee, and your local Co-operative Flexible Benefits account manager will support this process.